FOLSOM, CA – (July 3, 2019) – SAFE Credit Union announced today that it has chosen Fiserv’s DNA solution to transform its core system, expand business initiatives and greatly improve member services.
“SAFE is continuously innovating and exploring new technical solutions to provide our members the highest level of member service,” said SAFE Chief Information Officer Eric Wilson. “Fiserv offers the most feature-rich, innovative, and
robust platform that will enable SAFE to streamline processes while delivering an exceptional experience.”
Fiserv’s DNA solution centers on members, not products. This translates into more nimble personalized member service provided on multiple digital platforms. Its automated workflows reduce the friction of internal processes, promising to transform
the employee/member experience. Robust reporting tools allow data parsing in real time that SAFE can use to gain insights into member actions that lead to better service.
“Fiserv is the largest provider of core processing systems and is dedicating significant resources to deliver a premier core system designed to enable SAFE to achieve its commitment to our Brand Promise and strategic goals,” said SAFE CEO
and President Dave Roughton. “Fiserv’s relationships with key technology providers, such as Oracle, offer the greatest assurance of lasting competitiveness in the core processing market.”
Fiserv is a global leader in financial services technology solutions that enable today’s consumer to move and manage money in a 24/7 environment with speed, personalization and convenience. SAFE is proud to serve the Greater Sacramento region through
partnerships with companies such as Fiserv, with the ultimate goal of improving members’ financial health.
About SAFE
SAFE Credit Union has made members an integral part of its vision since 1940. Over the years the credit union has kept the focus on what really matters, putting members first, a formula that has seen SAFE grow into a leading financial institution in Northern
California with $3 billion in assets and more than 235,000 members. SAFE crafts every cutting-edge product and sterling service with members’ needs foremost in mind. In addition to banking services conveniently available through online, chat,
mobile, or phone options, SAFE offers in-person care for members and small businesses at 20 service centers across the Greater Sacramento region and a mortgage lending office serving Contra Costa and Alameda counties. SAFE is a not-for-profit, community-based,
state-chartered credit union with membership open to businesses and individuals living or working in Sacramento, Placer, Yolo, El Dorado, Sutter, Butte, Nevada, Solano, San Joaquin, Contra Costa, Yuba, Amador, and Alameda counties. Insured by NCUA.
www.safecu.org
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create and deliver financial services experiences in step with the way people live and work today. For 35 years, Fiserv has been a trusted leader in financial services technology, helping clients
achieve best-in-class results by driving quality and innovation in payments, processing services, risk and compliance, customer and channel management, and insights and optimization. Fiserv is a member of the FORTUNE®500 and has been named among
the FORTUNE Magazine World’s Most Admired Companies® for six consecutive years, recognized for strength of business model, people management, social responsibility and innovation leadership. Visit fiserv.com and follow on social media for
more information and the latest company news.