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At SAFE Credit Union we don't answer to shareholders, we answer to members. We answer to you. We sincerely hope you'll give us the opportunity to put YOU first.
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SAFE Credit Union’s top priority is to ensure your accounts and personal information are secure. We appreciate the trust you put in us and we strive to provide the most up-to-date security measures.
SAFE recently experienced an issue where debit and credit card information may have been compromised during recent ATM transactions from October 1, 2022, through November 23, 2022, at 2105 Town Center Plaza, Suite F-100, West Sacramento, 95691.
If you used your debit or credit card at the West Sacramento branch ATM during that timeframe, here are some important assurances for you to know:
Since we have added additional levels of security to your current debit or credit card, you are not required to get a new card. However, if you would like a new card, here is how to request one. SAFE will waive card replacement fees for cards used at the above mentioned ATM.
You can easily report fraudulent activity on your debit or credit card 24/7 through Online Banking or the SAFE Mobile App, and during regular business hours through our Contact Center and branches.
For additional resources and to check your annual credit report, visit annualcreditreport.com.
Skimming devices are devices that criminals put into ATMs or point of sale (POS) terminals that capture your information for thieves to use later. When using ATMs and point of sale devices, take a few extra steps before inserting your card to see whether a skimming device has been placed. If you suspect an ATM or POS has a skimming device on it, please alert the branch or business. You can learn more information and tips at www.fbi.gov.
If you click "continue" below, you will be directed to a third party's web site. As a member service, SAFE Credit Union offers links to web sites of third parties whose products or services we believe offer good value and may be of interest to you. In some cases, if allowed by law, SAFE Credit Union may receive compensation from third parties whose products or services you purchase. Third parties are solely responsible for their web sites, products and services, and maintain their own consumer data privacy policies, which may differ from those of SAFE Credit Union. Use of third party services, products and web sites is solely at your discretion. To go to a third party web site, click "continue." To go back to SAFE Credit Union's web site, click "close."
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